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Terms and Conditions

PLEASE READ THIS CAREFULLY.  BY ACCESSING THIS WEBSITE, YOU AGREE TO BE BOUND BY ALL OF SQUISH JUICERY’S TERMS AND CONDITIONS.  IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, DO NOT USE THIS WEBSITE AND DO NOT PARTICIPATE IN THE JUICE RESET.

These terms and conditions apply to your access to and use of the Squish Juicery website located at www.squishjuicery.com (the “Site”), and your use of the information and other products or services provided on the Site or by Squish Juicery Ltd. (“Squish Juicery”) , including, without limitation, any juices, nut mylks, and any cleanse or resets (the “Products”).  Each time you use the Site, you signify your acceptance and agreement of the then-current version of these terms and conditions. 

The information and recommendations offered on this Site are for informational purposes only, without warranty of any kind. It is your responsibility to educate yourself as to the contents and effects of any Product, or any other lifestyle or dietary information provided.  The information and Products provided on this Site and by Squish Juicery are not intended to replace the advice or care of a medical health professional, and are not intended to cure, prevent or diagnose any disease or medical condition, or recommend any course of treatment for you.  You should consult your doctor before undertaking any lifestyle or dietary changes. Squish Juicery makes no assurances that the information or Products provided will meet your medical needs.

• 1. Consent to Receive E-mails

By using the Site and providing your email address to Squish Juicery, you consent to receive e-mails from Squish Juicery, which may include commercial e-mails. 

• 2. Cancellations and Refunds

Squish Juicery does everything possible to provide you with the freshest possible product at all times. Live, fresh juice must be treated with the utmost care and diligence in preparation. With our commitment to quality, our policy is that all cancellations or changes must be received no less than three (3) calendar days before your start date. Example: If you are beginning your cleanse/reset on a Monday, any changes or cancellations must be requested by Friday at 3pm to avoid penalty. Otherwise no refunds OR credits will be issued.   Any requests for a refund due to medical issues before, during or after a cleanse/reset, will be handled on an individual basis. Doctor's proof of condition is required.

• 3. Delivery and Drop-Off of Products

Squish Juicery shall not be responsible for the loss or damage of any Products after they have been dropped off at your delivery address or (if applicable) the security or concierge at your building. It is your responsibility to ensure Squish Juicery’s access to your delivery address and to ensure that any Products which require refrigeration are immediately refrigerated.  If for whatever reason, you are not at your delivery address to receive the Products or (if applicable) the security or concierge at your building refuses to accept the delivery of the Products and/or deny entry to Squish Juicery, Squish Juicery shall not be responsible to re-deliver the products, and Squish Juicery is under no obligation to provide you with a refund for the affected products. Squish Juicery will charge a $30 fee for re-delivery. Squish Juicery shall not be responsible for delay or non-delivery of products due to natural disasters, weather storms, accidents, lockouts, breakdown of machinery, stoppage of labor, Acts of God, inability to procure materials, or other reason of like nature.

• 4. Copyright and Limited License

Unless otherwise indicated, the Site and all content and other materials on the Site, including, without limitation, the Squish Juicery logos, and all designs, text, graphics, pictures, reviews, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Squish Juicery or its licensors and are protected by Canada, U.S. and international copyright laws. You are granted a limited, non-sublicensable license to access and use the Site and electronically copy and print to hard copy portions of the Site Materials for your informational, non-commercial and personal use only.   

• 5. No Advice, No Client Relationship

The Site is for informational and demonstrative purposes only.  The Site is not offering advice, recommendations, or an offer, solicitation or recommendation of any particular therapy, action or activity as suitable for you or your needs.  You should always contact your physician before beginning any new activity, therapy or other course of action.  Squish Juicery SHALL NOT HAVE ANY RESPONSIBILITY OR LIABILITY OF ANY KIND FOR ANY INFORMATION YOU ENCOUNTER ON OR THROUGH THE SITE OR THE PRODUCTS, AND ANY USE OR RELIANCE ON INFORMATION IS SOLELY AT YOUR OWN RISK. 

• 6. Disclaimers and Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: YOUR USE OF THE SITE AND THE PRODUCTS ARE AT YOUR OWN RISK.  IN NO EVENT SHALL SQUISH JUICERY OR ANY OF ITS INDEPENDENT CONTRACTORS, SERVICE PROVIDERS OR CONSULTANTS, OR ANY OF THEIR RESPECTIVE DIRECTORS, EMPLOYEES AND AGENTS, BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATED TO OR CONNECTED WITH ANY USE OF THE SITE, THE PRODUCTS, THESE SITE TERMS, THE TERMINATION OF THESE SITE TERMS, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITE, OR YOUR USE OF ANY PRODUCT, THERAPY OR PROGRAM (INCLUDING ANY CLEANSE OR RESET) AS A RESULT OF YOUR USE OF THE SITE OR THE PRODUCTS, INCLUDING WITHOUT LIMITATION LOSS OF DATA, BUSINESS, MARKETS, SAVINGS, INCOME, PROFITS, USE, PRODUCTION, REPUTATION OR GOODWILL, ANTICIPATED OR OTHERWISE (INCLUDING WITHOUT LIMITATION BY REASON OF ANY EXPENDITURES, INVESTMENTS, OR COMMITMENTS MADE IN ANTICIPATION OF THE CONTINUANCE OR PERFORMANCE OF THESE SITE TERMS), ECONOMIC LOSS, UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY OF LAW OR EQUITY).  WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, IN NO EVENT WILL SQUISH JUICERY EVER BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, LOSS OR INJURY CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OR OPINION OBTAINED FROM THE SITE, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO SQUISH JUICERY’S RECORDS, PROGRAMS OR SERVICES.    IF, NOTWITHSTANDING THE ABOVE, SQUISH JUICERY IS LIABLE TO YOU OR ANY OTHER PERSON, THEN THE AGGREGATE LIABILITY OF SQUISH JUICERY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY OF LIABILITY, SHALL NOT EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO SQUISH JUICERY FOR ACCESS TO OR USE OF THE SITE OR ANY PRODUCTS. 

• 7. Third Party Content

Squish Juicery may provide links to Web pages and content of third parties as a service to those interested in such links and content, and Squish Juicery may post third party content to the Site (such content is collectively referred to as "Third Party Content").  Squish Juicery does not monitor or have any control over and is not liable for any Third Party Content or third party Web sites.  Squish Juicery does not endorse or adopt any Third Party Content or third party Website and can make no guarantee as to its accuracy or completeness. Squish Juicery does not represent or warrant the accuracy of any information contained therein and undertakes no responsibility or liability to update or review any Third Party Content or third party Websites. Users use these links, Third Party Content and third party Websites at their own risk.  SQUISH JUICERY SHALL HAVE NO RESPONSIBILITY OR LIABILITY OF ANY KIND FOR ANY THIRD PARTY CONTENT YOU ENCOUNTER ON OR THROUGH THE SITE, AND ANY USE OR RELIANCE ON THIRD PARTY CONTENT IS SOLELY AT YOUR OWN RISK.

• 8. Third Party Services  

The Site contains and provides information regarding or links to certain applications and services provided or offered by third parties, including featured service providers and service partners (collectively the "Third-Party Services").  Squish Juicery is merely an information provider and is not a referral service, and it does not recommend or endorse any such Third-Party Services or monitor or have any control over such Third-Party Services.  Therefore, Squish Juicery makes no guarantee, representation or warranty of any kinds as to the quality, competency, value, reliability, responsiveness, accuracy or completeness of any such Third-Party Services or the results obtained therefrom, and Squish Juicery assumes no responsibility or liability for any Third Party Services or for the actions or failure to act of those providing such Third-Party Services.  You assume full responsibility for your use of any such Third-Party Services, and Squish Juicery is not responsible or liable for any Third-Party Services. 

• 9. Advertisements and Promotions

Squish Juicery may run advertisements and promotions from third parties on the Site.  Your business dealings or correspondence with, or participation in promotions of, advertisers other than Squish Juicery, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party.  Squish Juicery is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Squish Juicery advertisers on the Site.

• 10. Applicable Law and Venue

These Site Terms and your use of the Site and Services shall be governed by and construed in accordance with the laws of the Province of British Columbia applicable to agreements made and to be entirely performed within the Province of British Columbia (even if your use is outside of the Province of British Columbia), without resort to its conflict of law provisions. You agree that with respect to any disputes or claims not subject to arbitration, any action at law or in equity arising out of or relating to the Site or these Site Terms shall be filed only in the provincial and federal courts located in British Columbia and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts.

• 11. Severability

If any provision of these Site Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Site Terms and shall not affect the validity and enforceability of any remaining provisions.

• 12. Questions & Contact Information

All other questions or comments about the Site or its contents should be directed to Customer Support at orders@squishjuicery.com

 

PRIVACY POLICY

Squish Juicery respects the privacy of its customers. We are committed to the following Privacy Policy and to complying with all applicable laws regarding the collection, use and disclosure of Personal Information. “Personal Information” means information about an identifiable individual. Personal Information does not include information that would enable an individual to be contacted at a place of business, for example an employee’s name, position or title, business telephone number, or business address.

Please read our Privacy Policy carefully to better understand how Squish Juicery collects, uses, discloses and otherwise handles your Personal Information.  By visiting the Site, you consent to our collection, use, storage, deletion and disclosure of your Personal Information as set forth in this Privacy Policy. This Privacy Policy is only applicable to the Site, and not to any other third-party websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that are substantially different from this Privacy Policy.

What Personal Information do we ask for?

We only collect Personal Information that is reasonably necessary for our normal business functions and activities.  We collect Personal Information from you through the Site when you interact with Squish Juicery, including when you place an order, subscribe for updates, send Squish Juicery a question, or participate in our loyalty or rewards program.

The Personal Information we collect may include your name, billing address, shipping address, telephone number, e-mail address, and credit and debit card information.

How do we use this Personal Information?

We use your Personal Information for the following purposes:

  • To complete your order
  • To fulfill the purpose for which  you have contacted us
  • To implement and operate our loyalty or rewards program
  • To answer your queries
  • To verify your identity
  • To advise you of updates, special offers and promotions we think you might be interested in
  • To enhance your Site experience

You may opt out of future contact from us at any time.

What information is collected automatically?

We receive and store certain types of information whenever you interact with the Site or use our services.  We may use information about the pages viewed by all of our website visitors to diagnose problems with our server and administer the Site, including monitoring visitor traffic patterns and Site usage to help us develop and improve the Site further. This data may include internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, connection speed, read time, display time, and number of clicks. We use this data in aggregate form as a statistical measure, and not in a manner that would identify you personally.

Does the Site use cookies?

We use "cookies" on this site. A cookie is a piece of data stored on a Site visitor's hard drive to help us improve your access to the Site and identify repeat visitors to our Site. Cookies can also enable us to track and target the interests of our users to enhance their experience on the Site. Usage of a cookie is not linked to any Personal Information on the Site.

What about Squish Juicery’s online storefront?

Squish Juicery’s store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

For more information, please refer to Shopify’s Terms of Service or Privacy Statement.

Will Squish Juicery disclose your Personal Information to third parties?

Squish Juicery does not sell your Personal Information to anyone. Squish Juicery will only disclose your Personal Information to our suppliers and third party service provides for operational purposes, payment processing and to otherwise assist us in providing you with our Products. We may also disclose your Personal Information in accordance with applicable privacy legislation, where required by law, or if you violate our Site Terms. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

How do we protect customer Personal Information?

We take precautions to protect your Personal Information.  When you submit your Personal Information via the Site, your Personal Information is protected both online and offline.   

We use encryption to protect your Personal Information transmitted online. We also protect your Personal Information offline. Only employees who need the Personal Information to perform a specific job are granted access to your Personal Information.

How can you access or update your Personal Information? 

If you have any questions relating to our Privacy Policy, please let us know by sending an e-mail to our Privacy Officer at orders@squishjuicery.com.

We may update this Privacy Policy to reflect changes to our information practices.  If we make any material changes, we may notify you by email or by posting an announcement on the Site.  Changes and clarifications will take effect immediately upon their posting on the Site. We encourage you to periodically review this page for the latest updates to this Privacy Policy.